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Why Legacy EHR Systems Are Draining Your IT Budget (And What to Do About It)

December 3, 2024

Healthcare organizations spend up to 75% of their IT budgets maintaining legacy EHR systems. This shocking figure, reported by Gartner, reveals an alarming truth: legacy systems aren’t just costly—they’re holding your organization back from innovation, growth, and efficiency.

While sticking with a familiar system might seem safer, the hidden costs of inaction can be staggering. Here’s why legacy EHR systems are draining your budget and what you can do to future-proof your organization.

The Problem: Why Legacy EHR Systems Are So Expensive

1. High Maintenance Costs

Legacy EHR systems require constant patches, updates, and security fixes, all of which demand significant IT resources. Older systems often lack automated updates, meaning manual interventions by IT teams add to the overhead. These ongoing costs make maintaining legacy systems far more expensive than they appear on the surface.

2. Lost Productivity

Outdated systems often have clunky interfaces and rigid workflows, frustrating clinicians and staff. This inefficiency translates into lost time—a costly problem in fast-paced clinical environments. Additionally, usability issues contribute to provider burnout, further compounding operational challenges.

Poor EHR usability is one of the top drivers of burnout, costing healthcare systems billions annually in turnover and lost productivity.

3. Incompatibility with Modern Tools

Many legacy systems were not built with interoperability in mind. This makes integrating new technologies like AI-driven analytics, telemedicine, or advanced scheduling tools difficult and expensive. Workarounds, third-party tools, and custom code add even more to the bottom line.

Example: While FHIR APIs have become a gold standard for interoperability, legacy EHR systems often lack native FHIR support, requiring costly upgrades to meet compliance.

4. Missed Opportunities for Innovation

When budgets are tied up maintaining outdated systems, there’s little room left for innovation. Whether it’s implementing predictive analytics, enhancing patient engagement, or adopting scalable cloud-based solutions, these opportunities are often deferred indefinitely.

The Solution: How Modern EHR Systems Save You Money

1. Reduced Maintenance Costs

Modern, API-first solutions like Oystehr significantly lower IT overhead by simplifying integrations and automating updates. With modular components, you only upgrade what you need—saving both time and money.

Example: Oystehr supports ONC-certified FHIR APIs, making compliance and interoperability straightforward without costly workarounds.

2. Improved Efficiency

Modern EHRs are designed with usability in mind, featuring intuitive interfaces and customizable workflows. This not only boosts clinician satisfaction but also reduces the time spent on administrative tasks.

Oystehr’s headless EHR architecture allows organizations to tailor workflows to specific needs, ensuring efficiency without sacrificing flexibility.

3. Future-Proof Technology

Modern solutions are built with scalability in mind, ensuring they can adapt to emerging technologies. Whether integrating AI-driven analytics or expanding telemedicine services, modular platforms like Oystehr position your organization for the future.

With support for both FHIR R4B and R5, Oystehr ensures compatibility with current and future standards, making it a smart investment for long-term growth.

4. Better ROI

Switching to a modern EHR system offers measurable returns, from reduced IT costs to improved patient outcomes. By eliminating inefficiencies and embracing scalable technology, organizations can redirect resources toward growth and innovation.

Conclusion: Don’t Let Legacy Hold You Back

The cost of maintaining legacy EHR systems goes far beyond your IT budget—it affects productivity, innovation, and your ability to deliver quality care. The longer you wait to modernize, the more these hidden costs will accumulate.

Schedule a call today to learn how Oystehr can help your organization save money, streamline operations, and prepare for the future.

FAQs - Frequently Asked Questions

1. What is a legacy healthcare IT system?
A legacy healthcare IT system refers to older software or hardware platforms still in use within healthcare organizations. These systems often lack modern features such as interoperability, advanced analytics, or robust cybersecurity, making them inefficient and expensive to maintain.

2. Why do healthcare organizations continue using legacy systems?
Healthcare organizations may continue using legacy systems because:

  • Transitioning to newer systems can be costly and time-intensive.
  • Staff may be accustomed to existing workflows.
  • Regulatory compliance requirements may not mandate immediate upgrades.

3. How much of an IT budget is spent on maintaining legacy systems?
While specific percentages vary, maintaining legacy systems can consume a significant portion of IT budgets—some reports suggest as high as 75%, diverting resources from innovation and modernization efforts​

4. What are the risks of continuing to use legacy healthcare systems?
Legacy systems pose several risks, including:

  • Security vulnerabilities: They may lack modern encryption or multifactor authentication, increasing susceptibility to cyberattacks.
  • Inefficiency: Slow performance and limited functionality can frustrate users and delay patient care.
  • Interoperability challenges: These systems often cannot communicate with newer platforms, leading to fragmented data and operational inefficiencies.

5. What are the benefits of modernizing healthcare IT systems?
Modernizing IT systems can lead to:

  • Enhanced data security and regulatory compliance.
  • Improved interoperability, enabling seamless data exchange between systems.
  • Better user experiences, reducing clinician burnout and improving efficiency.
  • Access to advanced analytics and AI tools for clinical decision support.

6. How can organizations start transitioning from legacy systems?
Transitioning involves several steps:

  • Conducting a comprehensive audit of existing systems.
  • Setting clear goals and priorities for modernization.
  • Investing in scalable, interoperable solutions, such as API-first platforms and FHIR standards.
  • Partnering with vendors who understand the unique needs of healthcare IT.

7. What is the role of EHR platforms like Oystehr in addressing legacy system challenges?
Platforms like Oystehr offer modern, interoperable solutions designed to integrate seamlessly with existing systems while supporting scalability and compliance. With features like standardized APIs and structured data formats, Oystehr helps healthcare organizations reduce inefficiencies and improve care delivery.

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Mordechai Raskas
Mordechai Raskas

Chief Medical Information Officer at PM Pediatric Care